Efficiency analysis of chain stores: a case study

勤益科大機構典藏 > 管理學院 > 流通管理系(所) > 【流通管理系所】期刊論文 > Item 987654321/6765

jsp.display-item.identifier=請使用永久網址來引用或連結此文件: http://ir.lib.ncut.edu.tw/handle/987654321/6765

题名:	Efficiency analysis of chain stores: a case study
作者:	林宏澤
贡献者:	流通(科技)管理系
日期:	2011-07
上传时间:	2017-12-17
摘要:	An efficiency analysis problem of a hairdressing company is addressed in this paper. The service system has the characteristics of different trade area types, multiple workers with different levels, crisp facilities and expenses and customer relationship orientations. A specialized imprecise data envelopment analysis (IDEA) model is proposed so that the efficiencies of stores from different trade areas can be compared and all workers in different ranks are included. The analysis results exhibit that the inefficiency in resource utilization is largely caused by inefficient operation. Based on the measurement results, eight stores and two stores are aimed with high priority for improving the efficiencies in operation and scale, respectively. The regional manager agrees that IDEA is helpful in evaluating relative efficiency and detecting the reasons caused inefficiency.
關聯:	Journal of the Operational Research Society
显示于类别:	[流通管理系(所)] 【流通管理系所】期刊論文

文件中的档案:

没有与此文件相关的档案.

检视Licence

在NCUTIR中所有的数据项都受到原著作权保护.